iPie Service Benefits

What We Do
iPie Solutions is a managed service provider offering an end-to-end centralized phone order processing and call handling solution targeting consumer calls in the pizza restaurant market. Our managed service platform combines revolutionary “automated” call handling technology with the most economical live agent model available.

The Problem We Solve
With the iPie Service, there is no such thing as a busy signal or a "hold" button. Each missed call represents a loss of immediate revenue and a lost opportunity for future revenue from a satisfied customer.

The iPie Service enables pizzerias to convert every telephone order into the most profitable order possible with a satisfied customer every time. We take over 90% of calls entirely out of the pizzeria, leaving only customer service escalations and person-to-person calls flowing to the store.

Finally Centralized Phone Order Processing That is Affordable
Centralized phone order processing has proven many benefits for pizzerias through a handful of live agent call center initiatives launched by a few large pizza chains. These benefits include increased order volume (as much as 10%, primarily due to “never busy” phone lines), increased sales and profit (targeted upselling increases per-ticket average by $1.50 or more), and improved operations (faster fulfillment and delivery of orders). Before iPie, the costs of enjoying these benefits were prohibitive. Our technological advantage makes it possible for pizzerias to enjoy these benefits in a cost-effective structure.